Subscription Policy

Cancellation policy

We offer products for purchase and coffee subscription plans.

Coffee Subscriptions. We offer various coffee subscription plans (each, a “Coffee Subscription”). For more information about our Coffee Subscriptions, please visit the shop page on our website or email EcstaticExpressionCoffeeCo@gmail.com.

Continuous Subscriptions. WHEN YOU REGISTER FOR A COFFEE SUBSCRIPTION, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT (A) ECSTATIC EXPRESSION COFFEE CO LLC (OR OUR THIRD PARTY PAYMENT PROCESSOR) IS AUTHORIZED TO CHARGE YOU AT INTERVALS CONSISTENT WITH YOUR SELECTED DELIVERY FREQUENCY FOR YOUR COFFEE SUBSCRIPTION (IN ADDITION TO ANY APPLICABLE TAXES AND OTHER CHARGES) FOR AS LONG AS YOUR COFFEE SUBSCRIPTION CONTINUES, AND (B) YOUR COFFEE SUBSCRIPTION IS CONTINUOUS UNTIL YOU CANCEL IT OR WE SUSPEND OR STOP PROVIDING ACCESS TO THE SITES OR PRODUCTS IN ACCORDANCE WITH THESE TERMS. QUESTIONS ON HOW TO CHANGE, SKIP, OR CANCEL YOUR COFFEE SUBSCRIPTION DELIVERIES SHOULD BE DIRECTED VIA EMAIL, EcstaticExpressionCoffeeCo@gmail.com.

Coffee Subscription Modifications and Cancellations. YOU MAY MODIFY OR CANCEL YOUR COFFEE SUBSCRIPTION VIA CUSTOMER ACCOUNT ON WEBSITE OR BY CONTACTING US DIRECTLY VIA EMAIL EcstaticExpressionCoffeeCo@gmail.com.  MODIFICATIONS OR CANCELLATIONS MAY TAKE UP TO FIVE BUSINESS DAY TO BE PROCESSED. ANY COFFEE ORDER THAT IS DELIVERED PRIOR TO THE PROCESSING OF ANY ORDER CHANGE CANNOT BE CANCELLED, AND YOU WILL BE RESPONSIBLE FOR ALL CHARGES (INCLUDING ANY APPLICABLE TAXES AND OTHER CHARGES) INCURRED FOR DELIVERIES THAT OCCUR PRIOR TO THE TIME IN WHICH THE MODIFICATION OR CANCELLATION OF YOUR COFFEE SUBSCRIPTION HAS BEEN PROCESSED.

In the event you cancel your Coffee Subscription, please note that we may still send you promotional communications about Ecstatic Expression Coffee Co LLC, unless you opt out of receiving those communications by following the unsubscribe instructions provided therein.

Payment and Billing Information

By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and that you authorize Ecstatic Expression Coffee Co LLC (or our third party payment processor) to charge your payment method for the total amount of your subscription or other purchase (including any applicable taxes and other charges) (collectively, as applicable, an “Order”). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your Order may be suspended or cancelled. You must resolve any problem we encounter in order to proceed with your Order. In the event you want to change or update payment information associated with your Ecstatic Expression Coffee account, you can do so at any time by logging into your account and editing your payment information via www.ecstaticexpressioncoffee.com.

You acknowledge that the amount billed may vary due to promotional offers, changes to your Coffee Subscription or changes in applicable taxes or other charges, and you authorize Ecstatic Expression Coffee Co LLC (or our third party payment processor) to charge your payment method for the corresponding amount.